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ITIL/MOF Process Design

Best practice processes for the best results,
every time

"Effective, well-managed processes are key to cost containment, and ITIL is a significant vendor-independent documentation of industry best practice. There is a crying need for solutions that support and embody that knowledge."

Milind Govekar, Research Director in Network and Systems Management , Gartner

For enterprises keen to adopt the industry best practice processes consistent with the IT Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF) frameworks, ManageSoft can take the hard work out of the transition by analyzing your existing business and structure, and developing a plan to move you to an ITIL/MOF-compliant state. Process and workflow design are crucial to achieving best practice in this area, and ManageSoft Corporation's unequalled experience ensures your success.

ManageSoft consultants are specialists in industry best practice IT service support and IT service delivery based on ITIL and MOF guidelines. This best-practice expertise ensures that you achieve the best possible outcome in your specific IT environment. You specify at the outset the outcomes you require. Common outcomes requirements include reports, recommendations, customer workflow instructions and templates, and customer-specific operations guides.

ITIL Best Practice Microsoft Operations Framework

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Whitepaper: Compliance Management:
SAM Best Practices White Paper
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Demo: IT and SAM Solution Demo
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VMworld 2008


September 15-18, 2008

Venetian Las Vegas
Booth #366

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